Frequently Ask Questions
Can I book more than one class at a time?
Currently, it is not possible to book multiple services at once.
Can a family member join me in my virtual group workout?
All virtual class bookings are per household; however, all participants must be from the same address, present in the same workout session, and have completed the registration form provided in the booking confirmation.
Why are class recordings only available for 8 days?
All classes are recorded onto the Zoom Cloud. Due to its data capacity limit, class recordings are kept for 8 days then automatically deleted to make space for new recordings.
Is there a package if I only want access to the recordings?
Currently, there's no recordings-only package available. However, the option is in consideration.
Do I need any fitness equipment for the group workout classes?
No need. All workouts are bodyweight only.
Do you provide modifications in the group workouts?
As your coach, I try to make fitness as accessible as possible. I'll provide at least one modification option for each exercise in the workout.
I purchased a class package plan. How do I join class?
After purchasing a class package plan, either the Monthly Membership or the 6-class pack:
I'm pregnant or recently had a baby, are the group workouts right for me?
Although I would love to have you in our group workout program, a lot of the exercises are not ideal for pregnancy or newly post-partum.
Where do you train your clients?
To save you time, the wonderful thing about being an in-home personal trainer is that I come to you. However, if you feel like you don't have enough space or simply prefer a different setting, you can also train out of my home basement studio.*
Do you offer virtual personal training services?
Yes, I do!
What virtual platform is used for virtual personal training?
Although, I'm flexible with the technology, Zoom is the preferred platform. You can download Zoom at https://zoom.us.
I don't have any fitness equipment, can I still get an awesome workout?
Of course! The most important piece of fitness equipment is your body. By playing around with the reps, time, tempo, and different exercise combinations, you'll definitely feel the muscles work.
Can I book our personal training sessions online?
Currently, online booking for personal training services is not available on coachjosef.com.
What payment options do you accept?
I accept cash, cheque, credit card, PayPal, and bank e-Transfers.
What is your cancellation/refund policy?
For personal training sessions, we ask that you give notice when changing or cancelling a session to avoid being charged for the session, 12 hours for personal training sessions.
Can I still great a workout in a virtual setting?