Frequently Ask Questions

Tactical Fit Online

Can I book more than one class at a time?


Currently, it is not possible to book multiple services at once.




Can a family member join me in my virtual Tactical Fit Online workout?


All virtual class memebrship and bookings are per household; however, all participants must be present in the same workout session and have completed the registration form provided in the booking confirmation.




Why are class recordings only available for 8 days?


All classes are recorded onto the Zoom Cloud. Due to its data capacity limit, class recordings are kept for 8 days then automatically deleted to make space for new recordings.




Is there a package if I only want access to the recordings?


Currently, there's no recordings-only package available. However, the option is in consideration.




Do I need any fitness equipment for the Tactical Fit Online classes?


No need. All workouts are bodyweight only. If you have weights or other fitness gear, you can amplify the exercises if you wanted to. During the classes, I will typically let you know which exercises you can amplify. However, I'll design some workouts that will utilize common household items, like a towel. I'll notify you through Wix Member's App to provide a heads.




Do you provide modifications in the Tacitcal Fit Online workouts?


As your coach, I try to make fitness as accessible as possible. I'll provide at least one modification option for each exercise in the workout. That is why I strongly recommend that every participants completes the coaching registration provided in the booking confirmation email. This will allow to design a flexible workout program.




I purchased a class package plan.  How do I join class?


After purchasing a class package plan, either the Monthly Membership or the 6-class pack: 1. Log into coachjosef.com 2. Go to https://www.coachjosef.com/bookonline and select the class date and time you wish to attend. If you have the Wix Member's mobile app, go to the Services tab and select the class date and time you wish to attend. 3. Book the class. Currently, it is not possible to book multiple services at once.




I'm pregnant or recently had a baby, is Tactical Fit Online right for me?


Although I would love to have you in our Tactical Fit Online program, a lot of the exercises are not ideal for pregnancy or newly post-partum. However, I have partnered with The WOMB Vaughan to be able to connect you with some of the most amazing pre/postnatal fitness coaches and pelvic floor phsyiotherapists. They offer in-person* and virtual appointments. Visit https://www.thewombvaughan.ca and tell them Coach Josef referred you. *Local COVID-19 restrictions permitting.





Personal Training

Where do you train your clients?


To save you time, the wonderful thing about being an in-home personal trainer is that I come to you. However, if you feel like you don't have enough space or simply prefer a different setting, you can also train out of my home basement studio.* *Local COVID-19 restrictions permitting.




Do you offer virtual personal training services?


Yes, I do! Due to the pandemic and the resulting local safety measures, virtual training has become the primary method to coach my clients. What's great about it is that we can workout no matter where we are in the world.




What virtual platform is used for virtual personal training?


Although, I'm flexible with the technology, Zoom is the preferred platform. You can download Zoom at https://zoom.us. FaceTime, Google Meet, WhatsApp, and Skype are also available options.




I don't have any fitness equipment, can I still get an awesome workout?


Of course! The most important piece of fitness equipment is your body. By playing around with the reps, time, tempo, and different exercise combinations, you'll definitely feel the muscles work.




Can I book our personal training sessions online?


Currently, online booking for personal training services is not available on coachjosef.com. To book a session or a 15-minute consult, please email josef@coachjosef.com.





General

What payment options do you accept?


I accept cash, cheque, credit card, PayPal, and bank e-Transfers.




What is your cancellation/refund policy?


For personal training sessions, we ask that you give notice when changing or cancelling a session to avoid being charged for the session, 12 hours for personal training sessions. No refunds or credits will be issued for personal training packages and sessions, Tactical Fit Online classes and packages, missed classes, or expired plans.




Can I still great a workout in a virtual setting?


Definitely! Obviously, it doesn't surpass the power of the human touch but it's still an amazing way to stay connected and coach you in real-time. Over the course of my experience, I've successfully develop the best cues to help teach and guide you through the movements and the workout.